At Almas Frozen Food Bite, we do not accept returns or refunds for food items, as they are perishable goods.

  • Exchanges: If the item is defective or damaged, you can exchange it within [X] days of receiving your order. Please ensure the product is unused and in its original packaging.
  • Refunds: Refunds are only available for non-perishable items and will be processed after inspection. Refunds will be credited to your original payment method.
  • Shipping Costs: Customers are responsible for return shipping fees. These fees are non-refundable.